Before you complete this form

  • Understand what we can and can't investigate and check if we’re the right agency in Victoria to report this matter to.
  • Be clear on which council and person are the subjects of your allegation and have all relevant documents ready to upload to support your allegation.
  • Understand your privacy options and what happens to your complaint.
  • Remember that providing detailed, specific and relevant information on this form will allow us to effectively assess your complaint. Please set out clearly and concisely the allegations you wish to make, before providing further information or context surrounding the circumstances.
  • Please be aware that there are penalties for providing false or misleading information to the Inspectorate.

If you are using a shared computer:

  • After completing this complaint form and to protect your privacy, clear your browsing history including your cache and all autofill form data.

You will receive a copy of your completed submission to your email address.

If you have any feedback on the content or layout, please fill out our  brief survey. Thank you for helping us improve our complaints process.

This form will take approximately 8-10 minutes to complete.

If you think an offence or breach has been committed, please select the relevant offence from the Local Government Act 1989.

If your complaint shows that a councillor or member of council staff has engaged or proposes to engage in improper conduct, this could constitute a public interest disclosure. You can choose to have us assess the complaint if you tell us that the disclosure (your complaint) is not a public interest disclosure.

Find more information on our Public interest disclosures page.

You can do this, but it may impact the Inspectorate’s ability to seek further information from you and may impact its ability to progress your complaint. 

If you wish to submit documents or images related to your complaint, please email inspectorate@lgi.vic.gov.au. Supporting evidence (such as documents and emails) plays an important role in substantiating an allegation, so please be clear on the purpose of your supplied documents and their relevance to your complaint.

The Local Government Inspectorate (Inspectorate) collects the information that you provide with this complaint form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to inspectorate@lgi.vic.gov.au.

The Inspectorate is using the services of Drupal 8 to administer this form. The information that you provide is stored in our Drupal 8 content management system and Amazon Web Services servers.

For more information on the Inspectorate's handling of any personal information, please refer to the Inspectorate's Privacy Statement.

If you do not provide all or part of the information requested, the Inspectorate may not be able to contact you regarding your enquiry. Please contact the Inspectorate if you wish to use an alternative mechanism to the online form.

Reviewed 24 February 2020