Who and what the complaints were about

Who the complaints were about

The majority of complaints were about candidates (53 per cent) with complaints about councillors running for re-election coming in second (23 per cent). This was an increase in the number of candidate-on-candidate complaints in 2016. The 2020 elections also saw a rise in complaints about organised groups, such as ratepayer associations and community groups (8 per cent).

What the complaints were about

On our online complaint form, we asked for complainants to choose from a list of topics that best suited their complaint. The overwhelming majority of complaints related to the content, authorisation or distribution of election material.