All levels of government are subject to tight fiscal environments and the LGI is no exception. We often hear frustrations from the sector and the community around our ability to respond to all complaints quickly and the low level of prosecutions over recent times.
To prosecute a matter, we require evidence which is sustainable and has a sound chance of success to the substantial financial costs and officer time, as well as ensuring that the outcome will send a positive example to the sector.
Below is a structure chart for the LGI, which demonstrates why we must triage and prioritise complaints carefully and why it may take a bit of time to resolve investigations.
What is important to note, however, is that we will never refuse to receive complaints or say that we do not have the capacity to review a matter. Please be assured that the LGI will always look at complaints and investigate matters as soon as our case load and resources enable us to do so.
Updated